Privacy Policy

It's entirely possible we haven't met yet. Or, perhaps you've already dropped us a line, or are thinking about doing it. Or in some other way shared a piece of information about you, and have not come to terms with what this means. Be that as it may, we are very grateful for your trust. And promise that we will not spend a single byte of your invaluable information on nothing but making your interaction with us as useful and fruitful as possible.

Below is the document which sheds light on how we collect information, why we do it and what you will get for it. Please check it out, and then we go.

General Provisions and Basic Objectives

We understand that mutual trust is the only way to get a good thing going. That’s why Wizeship has developed this Privacy Statement. We respect your personal data and your privacy rights. And we will continue to uphold this clear vision of how to build company-consumer relationship based on transparency, clarity and predictability. We also inform you that we may apply new approaches to personal data processing and all these changes will be clearly reflected in this Privacy Note update.

Scope of this Policy

Using this Site, you’re confirming that you’re OK with terms and conditions contained in this Privacy Policy. You agree that any dispute concerning the privacy or terms or any other agreement the Company has with you, will be regulated by United States legislation. Wizeship retains the right to amend the Privacy Policy at any time, beyond the bounds of reason, without prior notice to you. Since we want to be as transparent as possible about the changes we make, you're welcome to see the latest Policy update at the footer.

How we collect information and what we use it for

You may register and log in on our Website using your third party social media account details (for example, your Facebook or Google logins). In case you choose this option we’ll get certain information about your profile from your social media provider. The information details we receive may vary depending on the social media provider you choose to register or log in, but will definitely include your name, email address, and profile picture.

We need this information only for the purposes described in this privacy notice or otherwise explained to you on the relevant website. Please take into account that we do not control and are not responsible for other uses of your personal information by the third party social media provider. We advise you to study their privacy notice carefully in order to understand how they collect, use and share your personal information, and how you can affect this procedure via privacy settings on their sites and applications.

Our website collects the information provided by you directly or via your third party social media account for a variety of business purposes listed below. We assure you that your personal information is processed in conformity with our legitimate business purposes: to enter into or perform a contract with you with your consent and / or to comply with our legal obligations. The specific processing grounds are indicated regarding each purpose given below:

We collect or receive the information in order to:

  • Easy sign-in and log-in procedures. Deciding to link your account with us to a third party account (Google, Facebook or any other offered), you allow us to use the information collected from those third parties to make your sign-in and log-in steps easier for the performance of the contract.
  • Ask for your review. We may use your information to ask for your feedback and contact you regarding the issues of our Website usage.
  • Manage user accounts. We may use your information to manage and maintain our account.
  • Manage your orders. We may use the information you gave us to fulfill and manage your orders, payments, returns and exchanges through the Website.
  • Deliver and facilitate the delivery of services to you. We may use your information to provide you with the requested service.
  • Answer your inquiries / offer support to you. We may use your information to respond to your inquiries and to resolve any potential issues that may arise while using our Services.
  • For other business purposes. We may use your information for other business purposes, such as analyzing data, determining usage trends, improving our Website, products, marketing and your experience.

Will we share your information with anyone?

We may process or transfer your data that we hold on the following legal grounds:

  • Consent: We may process your data if you give us your consent for it.
  • Legitimate interests: We may process your data when it is reasonable in order to pursue our legitimate business interests.
  • Legal Obligations: We may disclose your information where required by law in order to comply with applicable law, government requests, litigation, court order or legal process, for example, in response to a court order or subpoena (including in response to requests from government agencies to comply with national security or law enforcement requirements).

Let us just give you a picture of the situations when we may need to process your data or provide your personal information:

  • Vendors, Consultants, and Other Third Party Service Providers. Your personal data may be shared with third-party vendors, service providers, contractors or agents who provide services for us or on our behalf and may need access to your information in order to fulfil their work properly. This procedure applies to any relevant situations, including payment processing, data analysis, email delivery, customer service. Please notice that we may allow selected third parties to use tracking technology on the Website, which will enable them to collect and analyze data on our behalf about how you interact with our Website over time. This will help us make some conclusions on the popularity of certain content, pages or features, and better understand online activity in general. Unless described in this notice, we do not transfer, sell, rent or exchange your information to third parties for advertising or other marketing purposes.

Who we may share your information with

We only share and disclose your information to the following third parties whose reliability is beyond question. If we have processed your personal data on the basis of your consent and now you wish to withdraw this consent, please drop us a line using contact information provided below.

  • User registration and authentication: Facebook Login and Google OAuth 2.0
  • Shipping service provision: Fedex
  • Payment service providers: Paypal

Cookies and analytics

Does Wizeship site use cookies, and why? Yes. But it's not about “first-party cookies”. We do not create and store them on our site directly, but use the third-party technical capabilities (like Google Analytics, Facebook, etc.) to know our audience better and improve our Website.

Before we get into that, let’s just see if we are on the same page regarding this issue. A cookie is a small file, typically of letters and numbers, downloaded to your device when you access a website.

It serves as a unique identifier and helps us distinguish you from other users. When you open our Website next time, cookies stored on your device are sent back to the analytical centers (Google Analytics, Facebook or any other sources we’d like to use), so that we can say “Hello, nice to see you again”. Not personally, of course, because there are no personal data in cookies.

Types of cookies we use

Analytics Cookies – these cookies collect aggregated information about user behavior on the site and do not contain information that may lead to your identification. The data we get with the help of Analytics Cookies are anonymous and are only used to provide statistical information about our Website as a whole.

List of used cookies

Analytics Cookies
Cookie Purpose Lifetime
PHPSESSID ID of a user session 1 session
REMEMBERME_USER Remember user for login 1 week

How to control cookies

The simplest way to avoid the use of cookies is to open a ‘private browsing’ / “incognito” session, which allows you to browse a website without storing local data. Or you can control cookies by changing your browser settings to do any of the following:

  • Allow all cookies at all times
  • Clear all cookies when you close a browser session
  • Block third-party cookies at all times
  • Block all cookies at all times
  • Delete all cookies stored on your device

Remember that some pages may not work if you completely disable cookies, but most third-party cookies can be safely blocked. You may find specific instructions on how to manage cookies in the help section of your browser, install add-ons and plug-ins to extend your browser functionality. And again, there’s always the possibility to download and install the Google Analytics Opt-out Browser Add On for your web browser. So, it is all up to you!

Disclosure to Third Parties

This Website is located in the US, North Virginia, all data collection happens here. Wizeship development center is situated in Belarus (Eastern Europe). The data collected by Wizeship may be transferred to our offices. Wizeship relies on derogations for specific situations as set forth in Article 49 of the GDPR. In particular, Wizeship collects and transfers personal data to the different offices only:

  • with your consent;
  • to fulfill a compelling legitimate interest of Wizeship in a manner that does not outweigh your rights and freedoms.

Wizeship endeavors to take appropriate steps to protect privacy and security of your personal data and to use it only consistent with your relationship with Wizeship and the practices described in this Privacy Policy.

Security of your information

Wizeship maintains physical, technical and administrative safeguards to protect the privacy of data you choose to share with us on our Site. We continually update and test our security technology. In addition, we train our employees the importance of maintaining privacy and security of our users’ information.

Marketing

As described earlier, Wizeship collects and uses your personal data for marketing purposes as well. Your data will be stored in our CRM Database. We will use your data to contact you regarding the issues you mentioned in the Request Form. We may use your data to inform you about Wizeship products and services we think may be of your interest and send you our newsletters. But don’t worry, we won’t be intrusive. You can always opt out of our special attention by clicking on the “unsubscribe” or “opt-out” link in the marketing emails Wizeship sends you, or by using the relevant opt-out mechanism for non-email based marketing (addressing our contact person, for example).

For statistical purposes, we collect information about your response to our emails and our interaction with you to make decisions on future marketing. If you want us to stop collecting and using this information, please address our contact person.

Data subject rights

You can always opt out of disclosing information to us. You may change your browser settings to accept or reject cookies or open a “private browsing” / “incognito” session to avoid the use of cookies. In that case, you may still use our Website, but some access to functionality may be restricted.

Data storage and retention

We don’t have a retention period for your data which are collected from contact forms at this Website. We keep it to be able to reach you out when we have something relevant to your initial request.
Retention period for the logs of our web server is set to 3 days.

Retention period for the collected at this Website by third party providers (Facebook, LinkedIn, Google Analytics, etc.) is set by them and is a subject of their terms and privacy policies.

Per your request to terminate your account, your account will be deactivated or deleted, as well as the whole information from our active databases. However, we may store some information in our files to prevent fraud, fix problems, help with any investigations, enforce our Terms of Use and / or comply with applicable legal requirements.

Your data protection rights

You have the following data protection rights which you are entitled to exercise by contacting Wizeship on the contact details provided under the “Contact Details” heading below and in the right-hand side column:

  • If you wish to access, correct, update or request deletion of your personal information, you can do it any time by contacting Wizeship.
  • You have the right to object at any time to processing of your personal data or request portability of your personal information by contacting Wizeship.

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, there is one exception to this rule. If your request is manifestly unfounded or excessive, Wizeship may charge a reasonable fee to deal with the request or refuse to provide information at all. In most cases we respond to all legitimate requests within 40 calendar days of receiving it. Occasionally, it may take longer if your request is particularly complex or you have made a number of queries. In this case Wizeship will notify you and keep you updated.

CCPA does not apply to this service as it is not eligible by neither of the 3 points.

Contact details

If you have any questions or concerns regarding our privacy policy, or want to keep us informed about any personal data changes that can affect our relationship, please do not hesitate to contact us:

T: +1 484-484-0064
E: info@wizeship.com